What question did this study set out to answer?

To examine industry perspectives on developing a workforce ready to meet global hospitality challenges.

Workforce readiness: industry insights on building future-ready talent for hospitality

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Qualitative study explores skill gaps in hospitality, highlighting the need for curriculum realignment and technology adoption.

To examine industry perspectives on developing a workforce ready to meet global hospitality challenges.
Qualitative research design using in-depth interviews with Indian hospitality managers
Thematic analysis to identify skill gaps
Application of workforce readiness theory framework
Identified crucial gaps in human-centric skills and personal effectiveness among fresh graduates
Found significant deficiencies in technology adoption, particularly artificial intelligence
Emphasized the need for curriculum realignment to better prepare students for industry requirements

Hussain et al. (2026) studied this question.

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