The Impact of Urban Furniture Design on User Behaviour in Klang Valley, Malaysia

Urban furniture, encompassing items like benches, streetlamps, trash bins, bus shelter, and public art installations, plays an essential role in urban areas by improving both the visual appeal and functionality of these spaces. These elements profoundly affect human behaviour by fostering social interactions, enhancing safety and comfort, and building community spirit. By recognizing how urban furniture impacts human behaviour, urban designers can develop more vibrant, inclusive, and sustainable urban environments. This research is designed to identify the importance of urban furniture design towards users in Klang Valley. This research utilizes quantitative methods to gather data from various people, including students, and adults. The results of the study showed that designed urban furniture enhanced public comfort, safety and engagement, promoting longer stay and increased social interactions in public areas. Additionally, the study highlights the importance of considering local cultural and environmental factors in the design process to ensure the urban furniture meets the specific needs and preferences of the community. The result of the necessity urban furniture for the public spaces in Klang Valley to prioritise user-centric design in urban furniture is to foster more vibrant, inclusive and sustainable cities.