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The purpose of this study was to examine the relationship of several variables that have led to inconsistent results in previous studies on correctional officer stress, as well as expand previous research by exploring the relationship of two new variables (i.e., occupational title and work station) with correctional officer stress. Participants in this study consisted of 250 correctional officers from a Southwestern state department of corrections. Results indicated that older and more educated officers reported increased levels of personal accomplishment, whereas less experienced officers and officers with increasing job responsibilities experienced increased levels of depersonalization and emotional exhaustion and decreased levels of personal accomplishment. Furthermore, gender comparisons indicated that female correctional officers were less likely to respond impersonally to inmates than their male counterparts. Implications and areas for future research are discussed.
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Morgan et al. (2002) studied this question.
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