Action research uncovers a governance framework to address institutional misfit in collaborative digital transformation projects, suggesting effective project management strategies.
Key Points
The central aim is to explore how to resolve institutional misfits in digital transformation projects through effective governance.
Utilized an action research methodology
Developed a three-stage governance framework
Identified institutional misfits among collaborators
Successful digital transformation requires addressing governance challenges
Identified three stages: identification of misfit, synchronizing values, and nesting logics
Demonstrated that incompatible institutional logics hinder digital transformation success