What does this research mean for the field?

Successful digital transformation in large incumbent firms depends on two co-evolving microfoundational mechanisms: dynamic ambidexterity in ICT governance to balance centralized control with local flexibility, and proactive micro-level workforce adaptation to manage resistance to change. Novelty: ClaimNovelty.NOVEL_FINDING. Consensus alignment: ConsensusAlignment.NEUTRAL.

What question did this study set out to answer?

The study investigates how large firms internally adapt structures and processes during digital transformation.

June 20, 2026European Journal of Innovation Management

Organizing for digital transformation in incumbent firms: a microfoundational analysis

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Authors

ELEmanuele LeoniPolitecnico di Milano LGLuca GastaldiPolitecnico di Milano NANadia AlegianiFIT Consulting (Italy)

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Implication

Longitudinal case study explores how large firms adapt during digital transformation, indicating strategies for effective change management.

Key Points

The study investigates how large firms internally adapt structures and processes during digital transformation.
Conducted a 3-year longitudinal case study in a large incumbent organization.
Collected data through interviews and focus groups involving nearly 50 individuals.
Explored the organizational evolution throughout the digital transformation process.
Identified two key microfoundational mechanisms: dynamic ambidexterity in ICT governance and proactive workforce adaptation.
Dynamic ambidexterity helps balance centralized control and local business needs.
Workforce adaptation transforms individual capabilities to manage resistance to change effectively.

Cite This Study

Leoni et al. (2026) studied this question.

synapsesocial.com/papers/6a363326db0793dc1a53982f https://doi.org/10.1108/ejim-02-2025-0178

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Implication

Longitudinal case study explores how large firms adapt during digital transformation, indicating strategies for effective change management.

Organizing for digital transformation in incumbent firms: a microfoundational analysis

Discussion

Member takes

Implication

Key Points

Cite This Study

Organizing for digital transformation in incumbent firms: a microfoundational analysis

Discussion

Member takes

Implication

Key Points

Cite This Study

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