Retrospective analysis identifies factors influencing missed surgery appointments in children with cleft lip and palate, suggesting targeted interventions.
ObjectiveTo identify sociodemographic and clinical factors associated with missed outpatient plastic surgery appointments among children with cleft lip and palate (CLP).DesignRetrospective chart review.SettingSingle urban academic tertiary pediatric hospital.Patients/ParticipantsChildren with CLP who underwent cleft lip repair between 2015 and 2025. Exclusion criteria included <5 total outpatient visits during the study period or out-of-state primary residence.InterventionsNot applicable (observational). Management included routine surgical follow-up.Main Outcome Measure(s)Occurrence of ≥1 missed outpatient appointmentNo-show rate (%) among patients with any missed visit.ResultsThe cohort (n = 308) was predominantly Hispanic/Latino (55.2%), with high prevalence of public insurance (61.0%), siblings (71.4%), and household instability (40.6%). Patients attended a mean of 12.0 appointments over 5.2 years of follow-up, with 46.1% missing at least one visit. Among those with ≥1 missed appointment, the mean no-show rate was 8.4%. Hierarchical logistic regression identified Black race, household instability, siblings, and pulmonology care as being associated with appointment no-show. In hierarchical linear regression among patients with ≥1 missed visit, older age at follow-up and greater surgical burden were associated with slightly lower no-show rates, with limited contribution from sociodemographic or care coordination factors.ConclusionsDisparities in appointment attendance may be driven by household-level and clinical complexity factors. Interventions supporting families facing household instability and high caregiving demands may help reduce missed outpatient plastic surgery visits.
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Kreh et al. (2026) studied this question.
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