What question did this study set out to answer?

This research aims to create an evaluation index that measures outpatient healthcare quality considering structure, process, and outcomes in stomatological hospitals.

April 19, 2026SHILAP Revista de lepidopterologíaOpen Access

Development of a three-dimensional evaluation system for outpatient healthcare quality in stomatological hospitals

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Authors

WLWei LiuStomatology Hospital HCHaiqian ChenStomatology Hospital QZQingbin ZhangStomatology Hospital

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Implication

Mixed-methods design develops quality assessment tools in stomatological hospitals, suggesting a proactive approach to healthcare quality management.

Key Points

This research aims to create an evaluation index that measures outpatient healthcare quality considering structure, process, and outcomes in stomatological hospitals.
Utilized mixed-methods design for developing initial index dimensions.
Conducted a two-round Delphi expert consultation with 28 specialists to select key indicators.
Applied Analytic Hierarchy Process to assign weights to indicators and conducted reliability testing using Cronbach’s alpha.
Developed an index system with 3 first-level indicators, 16 second-level indicators, and 77 third-level indicators.
Process quality received the highest weight (0.340), followed by outcome quality (0.333) and structural quality (0.328).
Achieved improvement in expert coordination coefficients from 0.209 to 0.365 between consultation rounds.

Cite This Study

Liu et al. (2026) studied this question.

synapsesocial.com/papers/69e4702d010ef96374d8d5ed https://doi.org/10.3389/fpubh.2026.1773077

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Implication

Mixed-methods design develops quality assessment tools in stomatological hospitals, suggesting a proactive approach to healthcare quality management.

Development of a three-dimensional evaluation system for outpatient healthcare quality in stomatological hospitals

Discussion

Member takes

Implication

Key Points

Cite This Study

Development of a three-dimensional evaluation system for outpatient healthcare quality in stomatological hospitals

Discussion

Member takes

Implication

Key Points

Cite This Study

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