Use of Digital Technology for Developing Communication Skills in Undergraduate and Postgraduate Medical Education: Scoping Review
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Key Points
This study aims to explore the use of digital technologies in communication skills training for medical education and understand their educational impacts.
Conducted a scoping review using Joanna Briggs Institute methodology.
Searched four electronic databases for studies on digital technologies in communication skills training.
Mapped interventions to educational theories to evaluate learning processes and impact.
Identified 121 relevant studies, primarily focused on undergraduate learners and published in the last decade.
Most studies utilized recording-based tools, live-stream platforms, and virtual patient simulators.
Limited use of validated measures and lack of evaluation on clinical behavior change or patient outcomes.
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Implication
Scoping review maps digital technologies for communication skills training in medical education, suggesting integrative approaches.