ABSTRACT This study proposes a multidimensional framework to integrate Business Process Management (BPM) with the Sustainable Development Goals (SDGs), addressing gaps in research and practice. Through a bibliometric science mapping using keyword co‐occurrence network analysis in VOSviewer (Scopus 2015–2024), we identify five thematic clusters structuring the BPM–SDG interface. Beyond cluster identification, the analysis reveals structural imbalances, thematic fragmentation, and a predominant focus on SDGs 9 (Industry, Innovation and Infrastructure) and 12 (Responsible Consumption and Production), with comparatively limited integration of social dimensions. Combining quantitative co‐occurrence analysis with qualitative content review, we conduct an interpretive synthesis to derive a framework structured around four empirically grounded dimensions: Strategic, Operational, Social–Environmental, and Local–Global Scaling. Grounded in network‐derived evidence, the proposed model repositions sustainability as a multi‐level orchestration logic that extends BPM beyond efficiency optimization, integrating governance mechanisms, digital innovation, social equity, and cross‐scale coordination. The study advances BPM literature by reorganizing existing BPM constructs through a systemic SDG‐oriented lens, emphasizing the need for holistic approaches that balance economic, environmental, and social goals while providing actionable guidance for organizations and policymakers aligned with the 2030 Agenda.
Pádua et al. (Sun,) studied this question.
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