Modernization of Human Capital and Workforce Training Systems in the Service Sector

This article examines the modernization of human capital and workforce training systems in the service sector under conditions of rapid digital transformation and global labor market restructuring. It analyzes how technological progress, particularly artificial intelligence, automation, and digitalization, is reshaping skill requirements and increasing the demand for continuous learning and reskilling. Based on recent statistical data from the World Bank, OECD, UNESCO, and the World Economic Forum, the study highlights the growing mismatch between traditional education systems and labor market needs. The article emphasizes the importance of lifelong learning, competency-based education, and industry-academia collaboration as key mechanisms for improving workforce quality.