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May 16, 20260 citationsOpen Access

Electronic Tax Applications: Indonesia's Digital Tax Transformation

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IZIntan ZaskiaRSRatna SeptiyantiMMMega Metalia

Key Points

  • The study aims to evaluate the effectiveness of electronic tax applications in enhancing tax administration in Indonesia.
  • Analysis of electronic tax systems including E-Filing, E-Billing, E-Faktur, and DJP Online.
  • Assessment of the new Coretax integrated digital system and its impacts on efficiency and security.
  • Increased efficiency in tax reporting and payment processes observed post-implementation of electronic systems.
  • Improved taxpayer compliance rates linked to easier access and transparency of tax services.

Abstract

Abstract Electronic taxation is part of Indonesia’s digital transformation in tax administration. The development of electronic tax systems aims to improve efficiency, transparency, and accessibility for taxpayers in fulfilling their tax obligations. Through digital services, taxpayers can report taxes, make electronic payments, and access tax services more easily and quickly. The Directorate General of Taxes has introduced several electronic systems such as E-Filing, E-Billing, E-Faktur, and DJP Online. Currently, the government is developing Coretax as an integrated digital tax administration system designed to modernize tax services, improve efficiency, and strengthen data security. Therefore, electronic taxation is expected to support better tax administration and encourage taxpayer compliance in Indonesia.

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Cite This Study

Zaskia et al. (2026) studied this question.

synapsesocial.com/papers/6a080a11a487c87a6a40be99https://doi.org/10.5281/zenodo.20177531
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