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The study aims to explore health care service utilization changes for acute and chronic care among refugees in Jordan during the COVID-19 pandemic.

May 16, 2026Conflict and HealthOpen Access

Increased utilization of health care services for non-communicable diseases during the COVID-19 pandemic among refugees in Jordan: a mixed-methods study

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The study aims to explore health care service utilization changes for acute and chronic care among refugees in Jordan during the COVID-19 pandemic.
Mixed-methods design comprising interrupted time-series analysis, household surveys, and focus group discussions.
Surveys and analyses were conducted across four distinct pandemic periods and among three refugee groups.
Statistical analyses included Poisson models and thematic content analysis of qualitative data.
Acute care utilization significantly declined during the lockdown but recovered to pre-pandemic levels post-lockdown.
Diabetes care utilization increased notably during the normalization phase after prior reductions during lockdown.
Participants reported a mix of support and barriers, but appreciated interventions like medication home delivery and telephonic follow-ups.

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Mixed-methods study shows changes in health care utilization during COVID-19 among refugees, indicating necessary adaptations for future crises.

Altare et al. (2026) studied this question.

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Mixed-methods study shows changes in health care utilization during COVID-19 among refugees, indicating necessary adaptations for future crises.