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Results of two surveys and a study process for public library members of a Kansas regional library system are described. Information and observations are presented from participants who identify seven key areas for development including the library’s (1) relationship with its community, (2) accessibility and services, (3) technology, (4) e-readers and digital collections, (5) physical space, (6) staffing, and (7) funding. Two general themes–re-purposing of existing physical space and increased growth of the virtual library–are identified. Public librarians may frame the areas for change in the context of their own experiences and planning for the future.
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Paul Hawkins (2019) studied this question.
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