Study protocol: Impact of implementing an app to report adverse events in hospital emergencies

Introduction: The provision of medical care has associated a risk that can endanger the life of patients, causing an increase in hospitalization, a deterioration of health status, a permanent injury or death. An adverse event (AE) is an "unintentional injury caused to the patient as an unexpected clinical result of health care and that may or may not be associated with a clinical error". The notification of adverse events related to health care is one of the key points to understand the production mechanism and thus prevent its appearance. In Andalusia there is a mobile application (APP) created by the Patient Safety Observatory to communicate therisks related to patient safety, called AVIZOR. Objectives: To evaluate the impact of the use of an APP in the notification of adverse events, in the Costa del Sol Hospital’s emergency. Methodology: A quasi-experimental study of a pre-post type with a non-equivalent control group, performed in Costa del Sol Hospital in the emergency area. A comparison will be made between the AE records of the previous year to the use of AVIZOR and the year of implementation of the APP. Prior to its use, a knowledge questionnaire on clinical safety and AE will be carried out and at the end of the period a feedback questionnaire on the use of the APP will be made to the professionals who participate in the study.