Comparisons of Human-Human Trust with Other Forms of Human-Technology Trust

Key Points

• This research aims to conceptualize and compare different forms of trust, particularly human-human trust versus human-robot and human-automation trust.
• Developed a theoretical model for human-human trust based on comparisons with human-robot and human-automation trust.
• Explored similarity and differences between trust types to establish a foundation for interpersonal trust.
• Outlined implications for research, design, and applied behavioral research.
• Established a comprehensive model for interpersonal trust that could guide future research and design.
• Highlighted the importance of understanding trust dynamics across different contexts, including technology interfaces.