This is the authors' abstract. We don't add key points for this paper.
The revolution in information and communication technologies (ICT) has been changing not only the daily lives of people but also the interactions between governments and citizens. The digital government or electronic government (e-government) has started as a new form of public organization that supports and redefines the existing and new information, communication and transaction-related interactions with stakeholders (e.g., citizens and businesses) through ICT, especially through the Internet and Web technologies, with the purpose of improving government performance and processes [1].
Answers are grounded in this paper and cite their sources.
No takes yet. Share an insight, caveat, or question.
Chun et al. (2010) studied this question.
Synapse has enriched 10 related papers. Consider them for comparative context: