A study on service quality in higher education institutions with special reference to western Tamilnadu

Service quality is regarded as the managerial efforts in facilitating activities of acquiring, creating, , sharing, diffusing, developing, and deploying service by individuals and groups. The people and Higher Educational Institutions are considered as the service society, service hub . Academic sector has significant opportunities to apply Service quality practices to its education, research and also facilitate the nation in achieving the set of objectives. Service in higher educational institutions provides a set of practices for linking people such as , teachers, researchers, business, and external entities also link with technology. It also on how institutions can promote strategies and practices that help different actors and to share, manage and apply new service in Service quality encompasses much more, beyond the intrinsic service industry of colleges and universities. At present educational are very hard to improve their standard, quality and adding more and more value to the services order to attract quality of students and faculty members. This situation has raised the need to the service quality practices in the educational institutions in order to achieve their , be competitive, remain innovative, and ensuring the satisfaction of stakeholder’s