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This paper describes the inconsistencies between the rational decision-making basis for strategic planning and higher education's collegial/professional, dual hierarchical decision-making culture--inconsistencies that pose obvious problems for strategic planning in higher education. The results of a case study illustrate the cultural clashes that can occur when those differences are ignored; finally, the article suggests several steps for alleviating such problems.
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Jean M. Swenk (1999) studied this question.
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