Longitudinal study demonstrates a strong link between job satisfaction and employee citizenship behavior in workers, suggesting positive affect drives prosocial actions.
A measure of a wide array of employee activities on the job was completed by employees' supervisors at two points in time; employees reported their own job satisfaction via the Job Descriptive Index. Implications of relationships much higher than typically found in the job satisfaction–performance literature are discussed.
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Bateman et al. (1983) studied this question.
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