Understanding Generation Z: Work-Life Balance and Job Embeddedness in Retention Dynamics

The Great Resignation has presented a significant challenge for companies aiming to retain top talent andemphasize the critical need for effective employee retention strategies. The research investigated the relationshipbetween work-life balance, employee retention, and turnover intention among Generation Z employees acrossvarious industries in Indonesia. By encompassing multiple sectors such as technology, finance, healthcare, andhospitality, the research aimed to capture Generation Z employees’ diverse experiences and perceptions. Theresearch involved 373 Generation Z respondents across various industries, employing a quantitative approach.Data collection was facilitated through online questionnaires, and analysis was conducted using StructuralEquation Modeling (SEM) with Partial Least Square (PLS) as the analytical tool. The findings reveal significantrelationships between various constructs. Work-life balance influences employee retention, turnover intention,and job embeddedness. Additionally, job embeddedness exerts an impact on both employee retention and turnoverintention. Furthermore, work-life balance indirectly affects employee retention and turnover intention throughits mediation by job embeddedness. The inclusion of diverse industries ensures that the results are broadlyapplicable, offering practical recommendations for fostering a resilient and engaged workforce in differentprofessional environments. Future research should continue to explore industry-specific nuances to further enrichthe understanding of these critical issues.