Relation of Workers Expectation to Satisfaction with Supervisor¹

Summary A number of investigations, carried out at the Survey Research Center of the University of Michigan, have shown a consistent relationship between certain patterns of supervisory behavior and workers’satisfaction (3). The findings of the present study, which deals with Israeli workers, seem to confirm the conclusions reached at the University of Michigan: a stern attitude on the part of the supervisor goes together with lower satisfaction of the worker. When the worker's expectation, with regard to the behavior of the supervisor, is also considered, a different picture is, however, revealed : a certain supervisory attitude might lead to different levels of worker's satisfaction, according to whether such an attitude conforms or not with the expectation of the worker.