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This article explores psychological safety through human decision-making, emphasizing how subtle threats like information disorder, amplified by the Internet and AI, erode trust in democratic institutions. The World Economic Forum identifies this disorder as a significant threat to democracies, necessitating an understanding of its root causes. Research shows that human behavior is driven by the brain's valuation network, with seven decision activators identified: Me, We, Emotion, Knowledge, Goal, Senses, and Differentiation, focusing on Me and We concerning psychological safety. The Me activator relates to self-continuity and personal agency, while threats to identity can lead to insecurity. In today's uncertain climate, liberal democracies face challenges from shifting normative frameworks and growing societal polarization. The We activator highlights the importance of social relationships and cultural norms in influencing behavior. Understanding the interplay between Me and We activators is essential for addressing psychological safety, as individuals often seek validation in environments that feel supportive yet perceive societal institutions as undermining their identity, leaving them vulnerable to manipulation. The article proposes three recommendations for integrating human decision-making complexities into cybersecurity practices: (1) incorporate psychological defense into cybersecurity and national defense; (2) foster open public discourse on harmful psychological attacks while protecting freedom of expression; and (3) enhance official communication to acknowledge the social and contextual influences on decision-making, rather than relying solely on information and facts.
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Jyrki Suomala (2024) studied this question.
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