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Mental health is a topic that is still new and must be introduced to everyone with tremendous care and caution and slowly made mainstream, so people don't view it as taboo and get appropriate treatment from professionals. Until then, chatbots will play an integral part in mental health assistance, for citizens who can't afford expensive treatments. The main aim of this paper is to introduce a mental health assistant, Dost, a chatbot built on Rasa framework and deployed on Telegram. The aim is to understand the user's problems and proceed to suggest ways to improve the user's condition through daily, casual conversations. Chatbots will play an integral role in the future of healthcare, to make mental health facilities accessible to everyone, from students to senior citizens and offer 24/7 assistance in the absence of doctors.
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Nayar et al. (2022) studied this question.
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