A framework for analyzing and understanding online communities

Journal Article A framework for analyzing and understanding online communities Get access Clarisse Sieckenius de Souza, Clarisse Sieckenius de Souza aDepartamento de Informática, PUC-Rio Rua Marquês de São Vicente, 22522453-900 Rio de Janeiro, RJ, BrazilbInformation Systems Department, UMBC, 1000 Hilltop Circle, Baltimore, MD 21250, USA Search for other works by this author on: Oxford Academic Google Scholar Jenny Preece Jenny Preece ∗ bInformation Systems Department, UMBC, 1000 Hilltop Circle, Baltimore, MD 21250, USA ∗Corresponding author. Fax: +1-410-455-3795 Search for other works by this author on: Oxford Academic Google Scholar Interacting with Computers, Volume 16, Issue 3, June 2004, Pages 579–610, https://doi.org/10.1016/j.intcom.2003.12.006 Published: 05 March 2004 Article history Received: 28 May 2003 Revision received: 13 December 2003 Accepted: 21 December 2003 Published: 05 March 2004