Does managerial orientation matter? The adoption of reinventing government and e‐government at the municipal level*

This is the authors' abstract. We don't add key points for this paper.

This paper explores the effect of managerial innovativeness in municipal government on the adoption of e‐government, and it examines the association between the adoption of e‐government and its outcome. The authors posit an exploratory model: The first part of the model shows how adoption of municipal e‐government is determined by managerial innovativeness orientation, government capacity and institutional characteristics such as city size and government type. The second part suggests how e‐government outcomes are associated with the adoption of e‐government, government capacity and institutional characteristics. Analysing two different survey data sets of American municipal reinvention and e‐government, this study finds that managerial innovativeness orientation and city size are the most compelling determinants of municipal e‐government adoption. Different levels of e‐government adoption may yield different outcomes.