What question did this study set out to answer?

This paper aims to investigate the balance between business efficiency and innovative capability impacted by ERP systems.

Enterprise Resource Planning and the Price of Efficiency: The Trade Off Between Business Efficiency and the Innovative Capability of Firms

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Review of ERP and innovation management highlights conflicts between efficiency and creativity in firms.

This paper aims to investigate the balance between business efficiency and innovative capability impacted by ERP systems.
Review of ERP and innovation management literature
Analysis of case studies from leading firms
Examination of the effects of rigid ERP systems on innovation
Many firms do not achieve expected benefits from ERP investments within desired timelines.
Rigid ERP systems may limit creative autonomy of individuals in innovative environments.
The integration of ERP may hinder rather than help firms' innovative capabilities.

Trott et al. (2004) studied this question.

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