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Enterprise resource planning (ERP) is an application that guarantees seamless assimilation of information that flow throughout an organization. It helps in reducing cost, enhancement of productivity, increasing service quality, better decision making, etc. Implementing ERP helps in achieving competitive advantage, improvement in efficiency, profitability and business performances’ in various types and sizes of industries. Though ERP system have active roles in the ups and downs of organizations in an increasingly dynamic and competitive market, it cannot be considered as a panacea for all the ills facing organizations. However, careful and cautious implementation of ERP will help in bringing in breakthrough performance.
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Sheik et al. (2020) studied this question.
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