Evaluation of Scientific and Practice Approaches to Soft Skills Requirements in the ICT Project Management

Majority of products and services in today's technologically advanced and global world is developed in form of projects. ICT (information and communication technology) research and practice confirm that success of those projects depends on three equivocally relevant areas: technology, management process and people. The last, as proven in numerous surveys and research, is the main cause of failure and challenge of the ICT projects. Project manager skills to handle humans are essential to those endeavours. This paper examines trends in required soft skills for ICT project managers, reflecting state-ofthe-art in the field. The skills identiied in a careful survey of 219 job advertisements for ICT project managers in Switzerland, Poland and Thailand are compared with the soft skills identiied in 27 journal and conference publications as well as further 46 monographs and standards on project management. For evaluation purpose authors adopted the L-Timer process based mental model of project management.