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Explores proactive communication through conference calls for Extension educators, indicating improved client outreach.
Extension educators nationwide are integrally involved in using research-based information to help adults and youths improve their lives and communities. Extension programs are channeled to clients through a network of Extension specialists and county agents or technical advisors. In large, agriculturally diverse states, Extension professionals need to stay connected and proactive to successfully serve their clients. This article describes how Extension educators at different locations use conference calls to facilitate proactive provision of relevant information in a timely manner to clients.
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Khan et al. (2005) studied this question.
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