Demonstrates improved consumer decision-making skills in Extension clientele, suggesting enhanced online resource utilization.
The Internet is increasingly being used by Americans to gather information necessary to make consumer decisions (e.g., shopping, investing, travel, use of credit, retirement planning). This article describes a class that was developed to increase the familiarity of Extension clientele with online resources. The class has been taught to several hundred people and resulted in planned action to visit one or more new Web sites.
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Barbara O’Neill (1999) studied this question.
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