Discusses the possible application of various TQM tools in cataloguing operations. Focuses on the methods libraries have adopted to identify user needs and to improve services to meet user needs. Many of these methods either are based on the TQM philosophy or can be adapted to it.
No takes yet. Share an insight, caveat, or question.
Zahiruddin Khurshid (1997) studied this question.
Synapse has enriched 5 related papers. Consider them for comparative context: