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This article explores some of the major issues in developing and implementing a competency-based human resource development strategy. The article summarizes a brief literature review on how competency models can be developed and implemented to improve employee performance. A case study is presented of American Medical Systems (AMS), a mid-sized health-care and medical device company, where the model is being used to improve employee performance and gain a competitive advantage.
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Noordeen Gangani
University of Minnesota System
Gary N. McLean
University of Minnesota System
Richard A. Braden
University of Minnesota System
Performance Improvement Quarterly
University of Minnesota System
Richard Wolf (Germany)
Minnesota Department of Education
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Gangani et al. (Wed,) studied this question.
synapsesocial.com/papers/6a19b0e83f3ec013f0deede1 — DOI: https://doi.org/10.1111/j.1937-8327.2006.tb00361.x
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