Need of Psychometrics for Recruitment and Selection in Organizations: A Qualitative Perspective from a Developing Country

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The ultimate goal of any organization is to improve their efficacy and performance which is achievable through people. Within organizations, Human Resource Management (HRM) is a key factor for recruitment and selection of employees; hence organizations are in competition for acquiring qualified and highly skilled personnel. By applying a qualitative approach, this study explored the current practices of personnel recruitment and selection with reference to psychometric testing in Pakistan in a sample of (N = 6) senior Human Resource managers by using semi-structured interview protocol. Two central themes emerged after the content analysis of the transcribed data such as recruitment and selection practices and the challenges behind effective decision making. Findings indicated that 34% organizations stated the use of both, psychological test and interview methods for selection purposes whereas 67% organizations have been using personality tests as part of their selection processes. Almost 50% organizations have reported some lacks in their personnel selection decision such as difficulty in the assessment of employee’s attitude and poor decisiveness skills among team members. The current research has expanded the limits of existing literature in this realm, in addition, themes could be applied for indigenous tool development.