Qualitative research demonstrates design's impact on products and organizations, highlighting the need for interdisciplinary engagement.
This paper showcases the evolution of systemic models used in the design of both industrial products and organisations over the past four decades. Through qualitative research on a diverse sample of international individuals, we demonstrate how design has the power to transform not only physical spaces but also the objects and processes within them. By tracing the lineage of these designs, we can evidence their lasting impact and the continued growth and development of the field. Our findings highlight the importance of continued research and innovation in design, as well as the need for designers to possess a broad range of transversal knowledge in order to engage in meaningful dialogue across multiple disciplines. Overall, this paper underscores the critical role that design plays in shaping our world and contributing to the betterment of society.
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Ortuño et al. (2022) studied this question.
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