What does this research mean for the field?

Question

Accepted Answer

Service quality significantly improves customer loyalty in public transportation, with customer satisfaction acting as a crucial mediator between the two. Novelty: ClaimNovelty.INCREMENTAL. Consensus alignment: ConsensusAlignment.NEUTRAL.

Pengaruh Kualitas Layanan Dan Kepuasan Pelanggan Terhadap Loyalitas Pelanggan Bus Trans Mebidang

Discussion

Member takes

Overview

Key Points

Cite This Study