Design and Validation of a Model for Cognitive Biases in Health System Managers’ Decision-Making

August 23, 2025Transformational Human Resources منابع انسانی تحول آفرینOpen Access

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Key Points

This research aims to design and validate a model of cognitive biases in decision-making among health system managers.
Mixed-methods approach with qualitative thematic analysis and quantitative survey.
Qualitative participants included 12 decision-making managers in the health system, using purposive and snowball sampling.
Quantitative sample consisted of 97 managers from Mashhad University of Medical Sciences.
The qualitative findings identified 4 main themes: environmental, organizational, individual biases, and information processing related biases.
The quantitative results confirmed that the proposed model is valid, implying significant effects on decision-making paths.
Cognitive biases can act as decision-making traps for health system managers, impacting their choices significantly.

Mixed-methods research designs a model of cognitive biases affecting health managers' decisions, suggesting implications for policy improvement.

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Ahmadnezhad et al. (2025) studied this question.

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