The rapid integration of artificial intelligence (AI) into modern workplaces mirrors broader technological advancements, delivering substantial benefits such as enhanced employee experiences through personalized tools, streamlined workflows, and data-driven insights that boost productivity and job satisfaction. However, this evolution also introduces notable risks, including breaches of employee privacy from unchecked data collection and the perpetuation of biases embedded in AI algorithms, which can exacerbate inequalities across demographics. To harness AI effectively for employee engagement, organizations must prioritize transparency in AI decision-making processes, implement robust cyber security measures to safeguard sensitive data, and adopt ethical frameworks that emphasize fairness, accountability, and human-centered design. These steps not only mitigate potential downsides but also cultivate trust, promote inclusivity, and enable sustainable AI adoption across diverse workforces.
Dr. Vishal P Vasa (Mon,) studied this question.