Perceived Organizational Support, Organizational Identification, and Employee Outcomes

This study involves a multifoci analysis of antecedents and outcomes of organizational identification (OID), within a dual-organizational identity context. We investigate links between perceived organizational support (POS), OID, organizational involvement, and turnover intention with 736 employees from a UK National Health Service (NHS) Trust. Using Structural Equation Models (SEM), we analyzed models using the Trust and the NHS as organizational foci. With both Trust and NHS foci, POS had a positive effect on identification which, in turn, predicted both outcomes. Organizational support showed a direct and an indirect effect on outcomes through OID. Generally the effects were foci specific, though limited downward crossfoci effects were found.