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The first‐ever conference on “computer‐supported cooperative work” (CSCW) defined a new perspective and perhaps even a new speciality in the field of computer science. The fundamental insight is that, with very few exceptions, our work does not take place in isolation but, rather, is embedded in a multiplicity of social contexts. And this, obviously, has enormous implications for how information technology is conceived and designed.
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Robert Howard (1987) studied this question.
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