Motivation of staff in libraries

Identifies some of the issues that affect the motivation of staff in libraries. Argues that such motivation is central to a quality culture. As libraries become more sophisticated in their approach to quality, self-motivation will become a central issue. Briefly reviews the rational-economic model, the social model, the self-actualizing model and the complex model as a basis for reviewing motivation of staff. Environmental factors that had an impact on motivation include: approaches to financial rewards, culture and the diversity of staff experience and roles. Possible strategies for motivation include developmental strategies such as appraisal, managing dissatisfiers and financial and social rewards.