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Investigates delivery system performance in instant retail, highlighting economic benefits of cooperation.
In this paper, we investigate multi-agent alliance strategies in the emerging “autonomous-vehicle (AV) + courier” delivery system for instant retail. Motivated by the rapid expansion of instant retail and the widespread industry practice, we develop five game-theoretic decision models that capture the optimal options: a benchmark non-cooperative model and four cooperative models among the instant retailer, the AV and courier delivery firms. It turns out that cooperative modes consistently yield higher aggregate service levels and market demand than the non-cooperative benchmark. Besides, any members are willing to form alliance which yields higher joint profit compared with the non-cooperation mode. Additionally, alliance preferences depend on costs: retailers prefer the higher-cost partner to mitigate double marginalization, while AV and courier firms prefer allying with the retailer to increase their decision power. Our results shed light on alliance formation and governance in AV-enabled last-mile systems and provide theoretical guidance for designing cooperative arrangements that improve service performance and economic outcomes in instant retail.
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Wang et al. (2026) studied this question.
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