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This study investigates how different communication types by line managers affect employee engagement levels.

June 12, 2026Open Access

Different Communication, Different Engagement: How Line Managers Shape Employee Engagement

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This study investigates how different communication types by line managers affect employee engagement levels.
Examined communication types: organizational, unit-related, and employee-focused.
Classified employee engagement into basic task-focused and high-level engagement metrics.
Analyzed associations using Leader-Member Exchange (LMX) theory.
Unit-related communication is the most frequent but has a lower impact on engagement.
Employee-focused communication strongly correlates with high-level engagement.
Communication effectiveness hinges on both frequency and focus.

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Randomized trial examines communication styles influencing employee engagement, suggesting varying impacts for managers.

MIRIT YEMINI (2026) studied this question.

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