What question did this study set out to answer?

This study aims to explore employers' perceptions of hospitality interns' soft skills and their impact on performance.

The Employer’s Lens: Assessing Hospitality Student Interns’ Soft Skill Competencies

View Full Paper

Ask AI

Bookmark

Authors

Randomized trial observes employers evaluating soft skills in hospitality interns, indicating key competencies affecting performance.

This study aims to explore employers' perceptions of hospitality interns' soft skills and their impact on performance.
Data collected from 5,653 employers assessing interns' performance between 2016 and 2024.
Employers evaluated seven soft skills using Partial Least Squares Structural Equation Modeling.
Focus on the relationship between soft skills and overall internship performance.
Organization/planning, information application, and teamwork identified as the strongest predictors of overall internship performance.
Employers rated interns' communication and analytical abilities as significant but less predictive.
Results support enhancements in hospitality education curriculum and internship programs.

Pratt et al. (2026) studied this question.

View Full Paper

Ask AI

Bookmark