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June 15, 2026Internet of Things and Cloud ComputingOpen Access

Artificial Intelligence-Internet of Things Convergence in Hospitality: A Theoretical Approach on Smart Service Delivery and Customer Engagement

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Authors

MCM. K. Chatterjee

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Overview

Randomized trial examines how AIoT improves service delivery in hospitality, indicating significant transformative potential.

Key Points

  • To explore how the integration of AI and IoT enhances service delivery and customer engagement in the hospitality industry.
  • Analyzed AI and IoT applications in hospitality settings such as smart guest rooms and automated check-ins.
  • Investigated the effects of AIoT on operational efficiency and guest satisfaction.
  • AIoT solutions streamline operations, improving guest experiences and engagement.
  • Integration of smart systems significantly enhances customer loyalty and convenience.

Cite This Study

M. K. Chatterjee (2026) studied this question.

synapsesocial.com/papers/6a2f9782a1cfeec4908289eahttps://doi.org/10.11648/j.iotcc.20261401.11
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Also Consider

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