This article analyzes expert systems to improve decision-making in taxation, highlighting potential applications and challenges.
This article analyzes the use of expert systems in taxation. First, a definition of expert systems is presented along with a review of current applications in taxation. Second, the potential usefulness of expert systems in four areas of taxation is evaluated: (1) planning, (2) legal research, (3) education, and (4) academic research. Criteria for identifying decision tasks appropriate for expert system development are introduced along with a discussion of potential applications of expert systems. Finally, a number of issues that may hinder the successful development of expert systems in taxation are presented.
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Michaelsen et al. (1987) studied this question.
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