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June 17, 2026Management in healthcare.

Reimagining work to solve healthcare’s workforce crisis

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Authors

SLSam LiuDMDavid Mitchell

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Overview

Randomized trial demonstrates increased healthcare delivery capacity through work redesign, indicating a new approach to workforce management.

Key Points

  • The aim is to address persistent healthcare workforce challenges through innovative work redesign approaches.
  • Developed a scalable methodology for work redesign in healthcare settings.
  • Analyzed labour data and performed time-on-task assessments to identify inefficiencies.
  • Implemented a framework assessing Return on Increased Performance (ROIP) to evaluate task-level improvements.
  • Achieved a 41% increase in ambulatory operations capacity without increasing headcount.
  • Enhanced productivity and care team utilization through task redistribution and standardization.
  • Established a replicable model for sustainable workforce transformation in healthcare organizations.

Cite This Study

Liu et al. (2026) studied this question.

synapsesocial.com/papers/6a323a2ad50b63ecad2055cahttps://doi.org/10.69554/ichg4127
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  4. 4Reducing Job Demands Through a Participatory Work Redesign Intervention: A Quasi‐Experimental Study in Aged Care2025 · 5 citations
  5. 5A Systems Thinking Approach to Workforce Planning: The Need to Focus on the System’s Purpose2025