Crisis communications in practice: Lessons learned from crisis management exercises and real-life experiences

Luyten Davina; Fischer Zoe

doi:10.5281/zenodo.20699217

June 8, 2026Open Access

Crisis communications in practice: Lessons learned from crisis management exercises and real-life experiences

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Key Points

The aim is to outline effective strategies in crisis communications based on real-life experiences and exercises.
Analyzed seven real-world crisis challenges in communication.
Discussed the importance of network building for effective crisis response.
Presented findings during an interactive session at TNC26 in Helsinki.
Emphasized the necessity of practicing crisis communications before incidents occur.
Highlighted that strong networks significantly enhance crisis management efforts.

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Implication

Presentation highlights lessons from crisis management experiences, emphasizing network building and practice.

Abstract

Zoë Fischer and Davina Luyten walked the audience through seven real-world challenges in crisis comms. The overarching takeaway: build your networks and practice before a crisis hits. This presentation was delivered at the SIG-Marcomms side meeting at TNC26 in Helsinki, Finland.

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Cite This Study

Davina et al. (2026) studied this question.

synapsesocial.com/papers/6a323b8cd50b63ecad206222 https://doi.org/10.5281/zenodo.20699217

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Crisis communications in practice: Lessons learned from crisis management exercises and real-life experiences

Key Points

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Crisis communications in practice: Lessons learned from crisis management exercises and real-life experiences

Key Points

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Implication

Abstract

Discussion

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