What holds up under pressure- Five lessons learned from incidents and tabletop exercises

Tatnall Richard

doi:10.5281/zenodo.20699041

June 8, 2026Open Access

What holds up under pressure- Five lessons learned from incidents and tabletop exercises

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Key Points

The aim is to share insights gained from real incidents and tabletop exercises conducted at Jisc.
Analysis of real incidents at Jisc
Conducting tabletop exercises to simulate responses
Presentation of findings at an industry conference
Identified that incidents rarely follow planned protocols
Observed that communication can quickly become chaotic
Noted the limitations of pre-established templates and strategies

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Implication

Presentation highlights five key lessons from incidents and tabletop exercises, emphasizing effective communication and leadership.

Abstract

Richard Tatnall (Jisc) shares five lessons from real incidents and tabletop exercises at Jisc, the UK NREN: incidents rarely go as planned, communications can spiral out of control quickly, templates have limits, leadership must never be caught off guard, and when no script exists, a checklist is your best friend. This presentation was delivered at the SIG-Marcomms side meeting alongside TNC26 on June 8, 2026.

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Tatnall Richard (2026) studied this question.

synapsesocial.com/papers/6a323dd7d50b63ecad207562 https://doi.org/10.5281/zenodo.20699041

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What holds up under pressure- Five lessons learned from incidents and tabletop exercises

Key Points

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What holds up under pressure- Five lessons learned from incidents and tabletop exercises

Key Points

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Implication

Abstract

Discussion

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