What holds up under pressure- Five lessons learned from incidents and tabletop exercises

Tatnall Richard

doi:10.5281/zenodo.20699040

June 8, 2026Open Access

What holds up under pressure- Five lessons learned from incidents and tabletop exercises

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Key Points

The aim is to share insights from real incidents and tabletop exercises for better handling of crises.
Analyzed real incidents at Jisc
Conducted tabletop exercises to evaluate responses
Identified communication and leadership challenges
Incidents often deviate from planned outcomes
Effective communication is crucial to prevent confusion
Checklists serve as valuable tools in unstructured situations

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Abstract

Richard Tatnall (Jisc) shares five lessons from real incidents and tabletop exercises at Jisc, the UK NREN: incidents rarely go as planned, communications can spiral out of control quickly, templates have limits, leadership must never be caught off guard, and when no script exists, a checklist is your best friend. This presentation was delivered at the SIG-Marcomms side meeting alongside TNC26 on June 8, 2026.

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Tatnall Richard (2026) studied this question.

synapsesocial.com/papers/6a323f5ed50b63ecad207fd2 https://doi.org/10.5281/zenodo.20699040

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What holds up under pressure- Five lessons learned from incidents and tabletop exercises

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What holds up under pressure- Five lessons learned from incidents and tabletop exercises

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