Business Intelligence and firm performance: State-owned enterprise context

Business Intelligence has become a strategic enabler of data-driven decision-making. However, empirical evidence on its performance implications in state-owned enterprises (SOEs) within emerging economies remains limited. This study examines the effect of Business Intelligence on firm performance and investigates the mediating roles of organizational learning and performance measurement capability, as well as the moderating role of board size. Grounded in the resource-based view, the study employs a panel data regression from 20 Jordann publicly listed SOEs. The results reveal that Business Intelligence has a positive and significant impact on firm performance. Organizational learning and performance measurement capability partially mediate this relationship, indicating that Business Intelligence contributes to performance when supported by effective learning processes and robust evaluation systems. Conversely, board size negatively moderates the Business Intelligence–performance relationship, suggesting that larger boards may weaken the strategic utilization of Business Intelligence due to coordination complexity. These findings advance the accounting information systems and management accounting literature by clarifying the mechanisms and boundary conditions through which Business Intelligence enhances organizational performance.